Attending ISMET 2025 in Leipzig?
Learn how you can contribute to MESSAI →

Terms of Service

Last updated: 8/27/2025

1. Agreement to Terms

By accessing or using MESSAI.IO ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Platform.

These Terms apply to all visitors, users, and others who access or use the Platform, including researchers, institutions, and commercial entities.

2. Description of Service

MESSAI.IO provides an AI-powered platform for microbial electrochemical systems research and development, including:

  • 3D modeling and visualization tools
  • AI-driven performance predictions
  • Research paper database and analysis
  • Experiment tracking and collaboration features
  • Parameter optimization tools

3. User Accounts

3.1 Account Creation

To use certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

4. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose
  • Attempt to gain unauthorized access to any systems
  • Interfere with or disrupt the Platform's operation
  • Upload malicious code or harmful content
  • Misrepresent your identity or affiliation
  • Scrape or harvest data without permission
  • Use the Platform to develop competing services
  • Violate any applicable laws or regulations

5. Intellectual Property

5.1 Platform Content

The Platform and its original content (excluding user content) are and will remain the exclusive property of MESSAI.IO and its licensors. The Platform is protected by copyright, trademark, and other intellectual property laws.

5.2 User Content

You retain ownership of content you upload ("User Content"). By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content for providing and improving our services.

5.3 Research Data

Research data and experimental results remain your property. We may use anonymized, aggregated data to improve our AI models and services.

6. Subscription and Payments

6.1 Subscription Plans

Some features require a paid subscription. Subscription terms, including pricing and features, are subject to change with notice.

6.2 Billing

Subscriptions automatically renew unless canceled. You authorize us to charge your payment method for recurring fees.

6.3 Refunds

Refunds are provided according to our refund policy. EU users have statutory cancellation rights within 14 days of purchase.

7. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Disclaimers

8.1 Service Availability

The Platform is provided "as is" and "as available." We do not guarantee uninterrupted or error-free operation.

8.2 Research Use

AI predictions and modeling results are for research purposes. We do not guarantee accuracy or suitability for any specific purpose. Users should validate results independently.

8.3 Third-Party Content

We are not responsible for third-party content, including research papers and external links.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount paid by you in the preceding 12 months
  • We are not liable for loss of data, research results, or business opportunities

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless MESSAI.IO from any claims, damages, or expenses arising from:

  • Your use of the Platform
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content

11. Governing Law and Disputes

11.1 Governing Law

These Terms are governed by the laws of the European Union and applicable member state laws, without regard to conflict of law principles.

11.2 Dispute Resolution

We prefer to resolve disputes amicably. Please contact us first at legal@MESSAI.IO. Disputes shall be resolved according to EU consumer protection laws.

11.3 EU Users

EU consumers have the right to use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

12. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via email or Platform notification. Continued use after changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other policies, constitute the entire agreement between you and MESSAI.IO.

15. Contact Information

For questions about these Terms, please contact us at:

Email: legal@MESSAI.IO