Privacy Policy

1. Introduction

MESSAI.IO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for microbial electrochemical systems research and development.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

This website is operated as an individual research project. For any privacy-related inquiries, please contact us via email.

3. Data We Collect

3.1 Information You Provide

• Account information (name, email address, organization)
• Profile information (research interests, expertise)
• Research data and experimental parameters
• Communication data (support tickets, feedback)

3.2 Automatically Collected Information

• Usage data (features used, time spent, interactions)
• Device information (browser type, operating system)
• IP address and approximate location
• Cookies and similar tracking technologies

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: To provide our services and fulfill our agreement with you
• Legitimate Interests: To improve our platform, ensure security, and provide customer support
• Consent: For marketing communications and optional features
• Legal Obligations: To comply with applicable laws and regulations

5. How We Use Your Data

• Providing and maintaining our research platform
• Processing and analyzing experimental data
• Improving our AI models and predictions
• Communicating with you about your account and services
• Ensuring platform security and preventing fraud
• Complying with legal obligations
• With your consent, sending marketing communications

6. Data Sharing and Disclosure

We may share your data with:

• Service Providers: Third-party vendors who assist in operating our platform
• Research Collaborators: Only with your explicit consent
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal data to third parties.

7. Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit processing of your data
• Portability: Receive your data in a portable format
• Object: Object to certain processing activities
• Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at privacy@MESSAI.IO. We will respond within 30 days.

8. Data Security

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

9. Children's Privacy

Our platform is not intended for users under 16 years of age. We do not knowingly collect personal data from children.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

11. Contact Us